Terms & Conditions

GENERAL TERMS & CONDITIONS

This website (www.emperorpaint.co.uk) (the " website"), is owned by and operated by or on behalf of Emperor Paint UK (“Emperor Paint", "we" or "us").

Emperor Paint UK is a company registered in England and Wales (company registration number 05633107) with a registered office address of Unit 32, Peel Industrial Estate, Chamberhall Street, Bury, Lancashire, BL9 0LU, England.

If you have any questions regarding the website or these Terms and Conditions, you can contact us by telephone on 0161 509 9009 or by email at info@emperorpaint.co.uk or by post using the address given below.

Emperor Paint UK
Unit 32
Peel Industrial Estate
Chamberhall Street
Bury
Lancashire
BL9 0LU
England

DEFINITIONS

“Us” “we” “us” refers to Emperor Paint UK
“You” “your” refers to the customer or user of the Website
“ The website” refers to www.emperorpaint.co.uk

GENERAL TERMS & CONDITIONS

• The following Terms and Conditions do not affect (and are subject to) those of your statutory rights as a consumer, which cannot be excluded by law.
• It is your responsibility to provide adequate storage for the goods purchased. We will not take any responsibility for losses, damages or costs arising out of unsuitable, unsafe or inadequate storage conditions.
• The customer’s attention is drawn to application and usage information relating to the products, which are available on our Datasheets page accessible on our website at www.emperorpaint.co.uk. Additionally, this information is available on request by ringing 0161 509 9009 or emailing info@emperorpaint.co.uk.

DESCRIPTION OF PRODUCTS

• We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system.
• Whilst every effort is made to display as accurately as possible the colour of our products, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the goods on delivery. We strongly recommend purchasing a hand-painted colour card or tester pot to examine actual samples of the colour before placing your order.
• Orders will only be accepted if there are no material errors in the description of the products or their prices as advertised on this website.
• All items are subject to availability.
• Products are subject to change without notice. We reserve the right to add, remove, substitute or alter products on sale.
• Whilst every effort is made to ensure that colour matches are good between batches and products, the nature of the pigments and base materials used means that colours may vary. In addition to this, the effects of natural processes on painted surfaces may lead to colours changing over time. You must notify us of any colour discrepancies before use as we do not accept liability for any application costs in the event of these discrepancies being noticed after the paint has been used.


ORDERS

• Please note that completion of the online checkout process does not constitute our acceptance of your offer to purchase products from us. We may send you an order acknowledgement email as soon as you place your order, and you will receive an order confirmation email detailing the Products you have ordered. These emails do not constitute acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) unless we have notified you that we do not accept your order, or you have cancelled it in accordance with our instructions.
• Prior to dispatch of the product(s), we have the right to decline an order for any reason, including legal and regulatory reasons.
• Should we have taken payment prior to non-acceptance of your order then we will refund you, but please note that it can take up to 5 days for the bank to transfer the funds to you.
• We reserve the right to limit the number of a given item that can be bought by an individual customer should we deem it appropriate.
• We reserve the right to suspend your account and any associated accounts and contact you if we notice suspicious activity associated with your account or any associated accounts. In the event that this happens you will receive an email to notify you of this.
• If we cannot supply you with the product(s) you ordered, we will not process your order and notify you via email or telephone.


PAYMENT

• All goods shall remain in the sole ownership of Emperor Paint UK until such times as all monies payable have been received by us.
• You may pay by debit card, credit card or another alternative payment method specified as part of the checkout process.
• Payment is taken immediately.
• Should we have taken payment prior to non-acceptance of your order then we will issue a full refund by the method used to pay for the original transaction.


DELIVERY

• Our current free delivery offer is available to mainland UK customers only.
• Delivery times may vary upon on your location.
• All quoted delivery times are estimates only. Time shall not be of the essence in the delivery of any items and the vendor shall accept no liability in relation to late delivery beyond the value of the goods in question.
• Approved carriers will deliver your orders.
• All risk in the items you order (including risk of loss and/or damage to the items) shall pass to you when they are delivered to the delivery address specified in your order.
• All delivery services are subject to stock, courier area and availability and demand.
• We do not dispatch orders on weekends or bank holidays.


RETURNS

Private United Kingdom customers have certain cancellation rights under the Consumer Protection (Distance Selling) Regulations 2000 (the Regulations).

Emperor Paint UK offers the following returns policy:

• Items can be returned up to 28 days from date of purchase with a valid proof of purchase.
• All items must be returned:
• Unopened
• In their original packaging
• In resaleable condition
• Any customer wishing to exercise this right must inform us of your decision to cancel your contract by a clear statement, including details of your name, geographical address, details of the items you wish to return and, where available, your phone number and email address. You must notify us either by telephone 0161 509 9009 or by email info@emperorpaint.co.uk prior to returning any items.
• You must arrange (at your own expense) to return the items to Unit 32, Peel Industrial Estate, Chamberhall Street, Bury, Lancashire, BL9 0LU, England.
• We will not be responsible for any loss or damage to the returned items in transit and, for this reason, we recommend that you use a recorded delivery service. If returned items are lost or damaged in transit, we reserve the right to charge you (or not to refund any amounts attributable to) such loss or damage.
• Items will be deemed returned when received by us at Unit 32, Peel Industrial Estate, Chamberhall Street, Bury, Lancashire, BL9 0LU, England.
• Once we receive the items, we will issue a full refund by the method used to pay for the original transaction, within a 7-day period.
• We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
• We are not able to offer returns for tinted paint, which is made to order and is therefore a bespoke product, unless the item is faulty.
• If the items you receive from us are damaged on arrival, you must notify us within 7 days of the delivery date in order for replacement goods to be re-sent free of charge. No such claim will be accepted outside of this time limit. Any such re-delivery is subject to the provision by you of such proof of damage or shortfall as we may reasonably require.
• If you identify a fault with an item, please notify us either by telephone 0161 509 9009 or by email info@emperorpaint.co.uk.


LEGAL COMPLIANCE

• You agree that you will not use, sell or supply any product(s) purchased from Emperor Paint in an unlawful manner.


DESCRIPTION OF SERVICE

• We currently provide users with access to a rich collection of on-line resources, including, information regarding Emperor Paint products and support services.
• The website is provided “as is” and we assume no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications.
• In order to use the website, you must obtain access to the World Wide Web, either directly or through devices that access web-based content, and pay any service fees associated with such access or utilize free public access available through public libraries.
• You must provide or obtain access to all equipment necessary to make such connection to the World Wide Web, including a computer and modem or other access device.
• You may print or download material owned by Emperor Paint displayed on the website for non-commercial, personal use only, provided you also retain all copyright and other proprietary notices contained on the materials.
• You may not sell, reverse engineer, distribute, modify, transmit, reuse, repost, use, or create derivative works based on the content of the website in whole or in part for any purpose, without written permission from Emperor Paint or the owner of such content in each instance.


COPYRIGHT INFORMATION

• You should assume that everything you see or read on the website is copyright protected unless otherwise noted and may not be used except as provided in these Terms and Conditions, without the written permission of Emperor Paint.
• We neither warrant nor represent that your use of materials displayed on the website will not infringe rights of third parties not owned by or affiliated with Emperor Paint.


USE OF IMAGES

• Images of people or places displayed on the website are either the property of, or used with permission by, Emperor Paint.
• The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions.
• Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.


TRADEMARK INFORMATION

• The trademarks, logos, and service marks displayed on the website are registered and common law trademarks of Emperor Paint and others (collectively the “Trademarks”).
• Nothing contained on the website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademarks without the written permission of Emperor Paint or such third party that may own the Trademarks.
• Your use of the Trademarks, or any other content on the website, except as provided in these Terms and Conditions, is strictly prohibited.
• Emperor Paint will aggressively enforce its intellectual property rights to the fullest extent of the law.


USE OF MATERIAL

• Any communication or material you transmit to the website by electronic mail or otherwise, including any data, questions, comments, suggestions or the like is, and will be treated as, non-confidential and non-proprietary unless covered by the Privacy Policy.
• By transmitting or posting anything to Emperor Paint or the website, you grant Emperor Paint or its affiliates an irrevocable, worldwide, royalty-free non-exclusive license to reproduce, modify, adopt and publish such materials, in whole or in part for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting in any media now known or later developed.
• Emperor Paint is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the website for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products or services using such information.

USER CONDUCT

• You are prohibited from violating or attempting to violate the security of the website, including, without limitation, (a) accessing data not intended for such user or logging into a server or account which the user is not authorized to access, (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the website, overloading, “flooding,” “spamming,” “mailbombing” or “crashing,” (d) sending unsolicited e-mail, including promotions and/or advertising of products or services, or (e) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting.
• Violations of system or network security may result in civil or criminal liability.
• Emperor Paint will investigate occurrences which may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.


INTERNATIONAL USE

• Software and other materials from the website may also be subject to export controls of Switzerland, the United States and/or such other country whose export restriction may apply.
• Export Control laws prohibit the export of certain technical data and software to certain territories. No software from this website may be downloaded or exported to any such countries, companies and/or individuals that may be subject to such export restrictions. Emperor Paint does not authorize the downloading or exportation of any software or technical data from the website to any jurisdiction prohibited by Export Laws.


DISCLAIMER OF WARRANTIES

• Your use of and browsing the website are at your risk. You understand and agree that Emperor Paint assumes no responsibility for the timeliness, deletion or mis-delivery of any communications.
• Emperor Paint and any of its affiliates, advertisers, its and their directors, officers and employees, and any other party involved in creating, producing or delivering the website are not liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to or use of the website.
• Without limiting the foregoing, everything on the website is provided to you “as is” and “as available” without warranty or conditions of any kind, either expressed or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose or non infringement.
• In no event shall Emperor Paint be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential, damages or any damages whatsoever, even if Emperor Paint has previously been advised of the possibility of such damages, whether in an action under contract, negligence or any other theory, arising out of or in connection with the use, inability to use or performance of the information, services, products and materials available from this website.
• These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy.
• Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.
• Emperor Paint also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing the website or your downloading of any materials, data, text, images, video, or audio from the website.


TERMINATION

• Emperor Paint reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the website (or any part thereof) with or without notice for any reason or no reason whatsoever.
• You agree that Emperor Paint shall not be liable to you or any third party for any modification, suspension or discontinuance of the website.


LIABILITY

• Nothing in these Terms and Conditions of Sale limits our liability for personal injury or death caused by our negligence, fraud or any matter that cannot be limited or excluded by law.
• Nothing in these Terms and Conditions will affect your statutory rights and, in particular, we will perform our obligations under these Terms and Conditions with reasonable care and skill.
• We are only responsible for losses that are a natural, foreseeable consequence of our breach of these Terms and Conditions. We will not be liable to you if we are prevented or delayed from complying with our obligations under these Terms and Conditions by anything you (or anyone acting on your behalf) does or fails to do or due to events which are beyond our reasonable control.
• In any event we will not be liable for any losses related to any business of yours including (without limitation) lost data, lost profits, lost revenues or business interruption.
• Any information, whether verbal or in writing of any kind (including on our website), is for guidance only and is given in good faith but without warranty, since skill of application and site conditions are beyond our control.
• We do not accept any liability whatsoever for the performance or non-performance of any goods beyond the value of those goods (for example, we shall not be liable in respect of wasted time or additional costs incurred by any person such as labour or scaffolding costs nor shall we be liable in respect of any alleged consequential losses of any person).
• We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.
• Force Majeure - we will not be liable for non-performances of our obligations caused or resulting from industrial disputes or any other circumstances beyond the reasonable control of the company such as act of God, riots, civil commotion, flood, fire and legislation.


ASSIGNMENT AND THIRD-PARTY RIGHTS

• You may not assign or sub-contract any of your rights or obligations under these Terms and Conditions to any third party unless we agree in writing.
• We may assign, transfer or sub-contract any of our rights or obligations under these Terms and Conditions to any third party at our discretion. However, where we have engaged a third party to perform part of the contract with you, we remain liable towards you for the full performance of our agreement and also for the performance by the third party.
• Only you and Emperor Paint shall be entitled to enforce these Terms and Conditions. No third party shall be entitled to enforce any of these Terms and Conditions, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or the applicable local legislation.


LAW, JURISDICTION AND LANGUAGE

• Any matters that arise out of your use of this website (including any contract entered between you and us through the website) shall be governed by the laws of England and Wales and subject to the non-exclusive jurisdiction of the courts of England and Wales.
• All contracts for the purchase and sale of Emperor Paint UK products from the website shall be concluded in English.


SEVERANCE

• If any part of the Terms & Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Terms & Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Terms & Conditions.


CHANGES TO THE TERMS & CONDITIONS

• We reserve the right to change these Terms and Conditions from time to time and you should refer to them each time you visit the website.
• By continuing to access, browse and use this website, you will be deemed to have agreed to any changes or updates to our Terms and Conditions.
• Please address any comments or complaints to Unit 32, Peel Industrial Estate, Chamberhall Street, Bury, Lancashire, BL9 0LU


LIFETIME GUARANTEE

We offer Lifetime Guarantees on a number of our products. These guarantees are in addition to your statutory rights.

These Terms set out the scope of your Lifetime Guarantee and contain details of how to submit a claim under this Guarantee. It is important that you read these Terms & Conditions carefully.

If you have any questions regarding the Lifetime Guarantee Terms & Conditions, you can contact us by telephone on 0161 509 9009 or by email at info@emperorpaint.co.uk or by post using the address given below.

Emperor Paint UK
Unit 32
Peel Industrial Estate
Chamberhall Street
Bury
Lancashire
BL9 0LU
England


DEFINITIONS

“Us” “we” “our” refers to Emperor Paint UK
“You” “your” refers to the end user
“Guarantee” refers to the Lifetime Guarantee
“Product” refers to products covered under the Lifetime Guarantee


PRODUCTS COVERED UNDER THE LIFETIME GUARANTEE

Products covered under the Lifetime Guarantee are Emperor Masonry Paint and Emperor Masonry Creme as supplied directly by us and applied to buildings or external surfaces in the United Kingdom, the Republic of Ireland, the Isle of Man and the Channel Islands.


COMMENCEMENT OF THE GUARANTEE

The Lifetime Guarantee period will commence once the application of the Product has been completed in accordance with the application instructions and datasheets.

Registration is not required.


DURATION OF THE GUARANTEE

The Lifetime Guarantee is for as long as you, the end user, is living in the property the Product has been applied to.

The Lifetime Guarantee is non-transferrable.


CONDITIONS & EXCLUSIONS

The Lifetime Guarantee is conditional upon the following and non-compliance at any time may (in our sole and absolute discretion) reduce, limit or invalidate the Guarantee:

• The Product must be correctly applied in accordance with the data sheets and application instructions.
• The Product must only be applied to those surfaces specified on the Product data sheets.
• Where the Product is found to be faulty or defective in material or manufacture, we will, at our sole discretion and free of material and labour charges, provide enough replacement Product to re-coat the failed area.


The following are not covered by the Guarantee:

• Failure to follow the application instructions.
• Areas where the surface beneath the paint has failed or delaminated, such as cracked render, structural movement, mechanical damage or external damage.
• Areas where the performance of the Product has been compromised by structural faults to the building or external surface such as blocked or broken gutters.
• The growth of organisms such as algae, lichens and moss. Cleaning the Product with a compatible cleaner every 12 months is recommended to prevent the growth of such organisms.
• Application of the Product over the top of elastomeric coatings.
• Application of the Product on retaining walls with excessive levels of moisture.
• Damage to the Product caused by faulty application, tampering, misuse, abuse, failure to take reasonable care or other non-compliance with our instructions.
• Damage to the Product caused by accident, fire, flood, explosion, lightning, or other extreme weather conditions.
• Force Majeure - we will not be liable for damage to the Product to the extent caused by a condition (for example, natural disaster, act of war or terrorism, riot) that was beyond your reasonable control.

OTHER IMPORTANT PROVISIONS

• If any part of the Terms & Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Terms & Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Terms & Conditions.
• Unless explicitly stated otherwise in these Terms and Conditions, these Terms and Conditions do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms.
• These Terms are governed by the laws of England and Wales and subject to the non-exclusive jurisdiction of the courts of England and Wales.
• All claims under the Lifetime Guarantee shall be concluded in English.
• We reserve the right to withdraw, amend or terminate the Lifetime Guarantee without notice. All purchases made in accordance with these terms and conditions and made prior to us withdrawing, amending or terminating the promotion will still be honoured.


HOW TO MAKE A CLAIM

• To claim under the guarantee please e-mail info@emperorpaint.co.uk with the following details:

• Date of purchase
• Copy of original invoice or some form of proof of purchase
• Description of the fault and photos/videos
• Contact details and address

• Further evidence, which may include the supply of additional photos, videos and an onsite visit by a representative of Emperor Paint, may be required to verify the claim.
• The outcome of your claim will be communicated to you within 90 days.
• If a claim is refused because the Terms and Conditions have not been met, our decision is final.
• All claims must be made in accordance with these Terms & Conditions.
• Claims must be submitted by the end user, or by a carer or guardian on behalf of the end user.

PRIVACY POLICY

Emperor Paint is committed to protecting your privacy.

This Privacy Policy explains in detail the types of personal data we may collect about you when you interact with us. It also explains how we will store and handle that data, and keep it safe.

Your access, use of and submission of queries via the website constitutes your explicit consent to the collection, use and transfer of your personal data, in the manner described in this Privacy Policy. If you disagree with the way we process data collected on the website, we recommend that you do not use the website.

If you have any questions regarding the Site or our Privacy Policy, you can contact us by telephone on 0161 509 9009 or by email at info@emperorpaint.co.uk or by post using the address given below.

Emperor Paint UK
Unit 32
Peel Industrial Estate
Chamberhall Street
Bury
Lancashire
BL9 0LU
England


DEFINITIONS

“Emperor Paint” “us” “we” refers to Emperor Paint UK
“You” “your” refers to the customer or user of the Website
“personal data” refers to information that relates to you and allows us to identify you, either directly or in combination with other information that we may hold
“The website” refers to the website www.emperorpaint.co.uk

PERSONAL DATA THAT WE COLLECT

We may collect the following information:

• name
• contact information including email address
• demographic information such as postcode
• other information relevant to customer surveys and/or offers
• website usage data
• other information relevant to customer enquiries
• other information pertaining to special offers and surveys

We do not collect “sensitive personal data” which includes information that could reveal your racial or ethnic origin, physical or mental health, religious beliefs or alleged commission or conviction of criminal offences.


HOW AND WHY WE USE YOUR PERSONAL DATA

We gather and use personal data in order to provide products and services and to enable certain functions on our website.

We also collect information to better understand how visitors use our website and to present timely, relevant information to them.

Personal data also helps us to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• To respond to enquiries and complaints
• To administer our website
• To send to you goods purchased via the website, and supply to you services purchased via the website. We collect transaction-based data when you make an online purchase and check out as a guest.
• When you create an account on our website
• When you enter one of our prize draws or competitions
• When you choose an offer we make available on our website
• When you comment on or review our products and services
• We may use the information to improve our products and services
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for customer reviews. We may contact you by email or mail.

All our website financial transactions are handled through our payment services provider(s), Stripe. You can review their privacy policies here- https://stripe.com/gb. We will share information with payment services providers only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.

SECURITY

Emperor Paint is committed to ensuring that your privacy is protected. Information from which we can identify you, is held in accordance with the principles of the Data Protection Act 1998.

We use security measures to protect against the loss, misuse and alteration of data used by our system.

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

All electronic transactions you make to, or receive from us, will be encrypted using SSL technology.

Please note that whilst we are committed to ensuring that your privacy is protected, data transmission over the internet is inherently insecure, and as such we cannot guarantee the security of data sent over the internet.


SHARING YOUR PERSONAL DATA

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

We may share your personal data with the suppliers providing services to us in order to help us run our business and improve our services and your customer experience. We may for example share your personal data with the companies who provide deliveries for us.

Your personal data may also be disclosed to a third party who acquires us or substantially all of our assets.

We may disclose your personal data to the extent that we are required to do so by law and to comply with our contractual obligations.

REQUESTING ACCESS TO YOUR PERSONAL DATA

You may request details of personal information which we hold about you under the Data Protection Act 1998. Please note we will require proof of identity and a small fee will be payable.

If you would like a copy of the information held on you –please write to Janet Marsh, Emperor Paint, Unit 32 Peel Industrial Estate, Chamberhall Street, Bury, Lancashire, BL9 0LU or email us at info@emperorpaint.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on our website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to Janet Marsh, Emperor Paint., Unit 32 Peel Industrial Estate, Chamberhall Street, Bury, Lancashire, BL9 0LU or emailing us at info@emperorpaint.co.uk.

COOKIES

Like most websites, we use cookies, which are small text files, to collect information and improve your experience on our website.

We may use both “session” cookies and “persistent” cookies on the website.

“Session cookies” can help us to keep track of you whilst you navigate the website and are deleted from your computer when you close your browser.

“Persistent” cookies enable our website to recognise you when you visit and can be used to measure how you interact with services and content over time. These cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use a Google Analytics cookie, which is stored on your computer, to enable us to measure and analyse the usage of our site by customers. The anonymous statistical information gathered through this cookie allows us to continuously evaluate and develop our website, products and services.

For more information on how Google uses the data collected via this service, see here: http://www.google.com/policies/privacy/partners/

Our payment services providers may also send you cookies.

When you first enter our websites, you will be shown a pop-up cookie notification banner. The banner informs the user that our site uses cookies and similar technologies.

You will have the option to “Accept all” or “Decline all” within the cookie notification banner. When you click “Accept all Cookies”, we deem you to have consented to non-essential cookies unless you have disabled them using your browser settings.

Alternatively, you can manage which cookies you allow from which websites by using the settings in your web browser. Please check your browser for instructions on how to do this.

Please note blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

THIRD PARTY WEBSITES

This website contains links to other websites. We are not responsible for the privacy policies or practices of third-party websites.

CHANGES TO THE PRIVACY POLICY

We reserve the right to change our Privacy Policy from time to time and you should refer to them each time you visit the Website.

By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Privacy Policy.


CONTACT

If you have any questions regarding the Website or our Privacy Policy, you can contact us by telephone on 0161 509 9009 or by email at info@emperorpaint.co.uk or by post using the address given below.

Emperor Paint UK
Unit 32
Peel Industrial Estate
Chamberhall Street
Bury
Lancashire
BL9 0LU
England

CUTTING IN GIVEAWAY

By entering this Prize Draw (“Prize Draw”), participants agree to be bound by the following terms and conditions.

This Prize Draw is open to all residents of the UK, aged 18 years and over, excluding employees of Emperor Paint. The Prize Draw is only open to individuals and companies and organisations are not eligible to enter. Individuals may submit entries based on works they have carried out on behalf of their employer, company or organisation, provided that the individual has personally completed the majority of the decoration works.

The Prize Draw ends at 23:59 (BST) on 29th February 2024. Entries must like this post, follow @emperorcuttingin AND Tag another account (1 entry per tag) or share this post to your story, if entered on Instagram. If entered on Facebook, entries must like @emperorcuttingin AND comment on the post.

Entries received after this will not be accepted. No responsibility is accepted by Emperor Paint for entries that are lost or delayed in transmission, incomplete, in an unreadable format, or illegible.

Emperor Paint may, at its full discretion, disqualify Prize Draw entries that are:
a.     deemed offensive, derogatory, abusive or promotes or endorses violence, homophobia, racism or any other socially unacceptable or illegal material in the sole opinion of Emperor Paint;
b.     automatically generated by computer;
c.     completed by third parties or in bulk (e.g., spam entries);
d.     illegible, have been altered, reconstructed, forged, or tampered with;
e.     photocopies and not originals;
f.      incomplete; or
g.     duplicated.

Emperor Paint reserves all rights to disqualify participants if conduct is contrary to the spirit or intention of the Prize Draw.

One winner will be selected at random.

The winner’s prize includes the merchandise/product that is displayed on the corresponding Instagram and Facebook post that the participant commented on.

There is no cash alternative for the prize.

The winner will be contacted via direct message for their email address. Emperor Paint reserves the right to re-draw the prize if the winner is not eligible, cannot be contacted or does not respond to contact or claim the prize within 14 days of email/message receipt.

To receive the prize, the winner will need to provide a valid email address which will be used by Emperor Paint for the sole purpose of fulfilling the prize. Once received, the will be organised within 30 days. If the winner fails to provide their contact details within 14 days of initial contact from Emperor Paint, the prize will be offered to the next chosen winner.

Emperor Paint reserves the right, with or without cause, to exclude any participants in this Prize Draw or withhold any prize where there has been a violation of any of these terms and conditions.

Emperor Paint’s decision on all matters relating to the Prize Draw is final and binding. No correspondence will be entered into.

Emperor Paint reserves the right to amend or withdraw this Prize Draw in whole or in part, temporarily or permanently, without prior notice. Emperor Paint reserves the right to substitute these prizes for prizes of equal or greater value if necessary, in its opinion. Emperor Paint reserves the right to hold void, suspend, cancel, or amend the prize where it becomes necessary to do so.

To the fullest extent permitted by law, Emperor Paint excludes:
a.     all conditions, warranties and other terms which might otherwise be implied; and
b.     any liability for any direct, indirect or consequential loss or damage incurred by any participant in connection with this free prize draw Prize Draw. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of Emperor Paint or its employees or agents.

Emperor Paint will only process your personal information as set out in the privacy policy. By entering the Prize Draw, participants agree that any personal information provided with their entry may be held and used by Emperor Paint or its agents and suppliers to administer the Prize Draw.

Nothing in these terms and conditions restricts a participant’s statutory rights as a consumer. This promotion is governed by English law and is subject to the exclusive jurisdiction of the English courts.

KLARNA

Part 1: How it works

Shop now. Pay later with Klarna.

We’re excited to announce we have partnered with Klarna to bring you new ways to pay at checkout.

Here’s how it works:

  • Step 1 Add products to your cart and select “Klarna” when you check out
  • Step 2 Enter a few personal details and you’ll know instantly if you’re approved
  • Step 3 Klarna will send you an email confirmation and reminders when it’s time to pay and you can manage your orders and payments in the Klarna app.

Part 2: Payments information

Pay in 30 days

Make your purchase today so you can try before you buy. Only pay for what you keep. Pay up to 30 days later. No interest. No fees. Paying after delivery allows you to try before you buy and is the easiest way to shop online.

  • Complete the payment in full after purchase at no added cost.
  • Report returns directly in our app and only pay for the items that you keep.
  • Not making your payment on time could affect your ability to use Klarna in the future.
  • Debt collection agencies are used as a last resort Klarna's

Pay in 30 days credit agreements are not regulated by the FCA. Use of these and any missed payments may affect your ability to obtain credit from Klarna and other lenders. 18+, UK residents only. Subject to status. T&Cs apply. www.klarna.com/uk/terms-and-conditions

Pay in 3 instalments

Spread the cost of your purchase into 3 interest-free instalments.The first payment is made at point of purchase, with remaining instalments scheduled automatically every 30 days. No interest or fees.

Select the Klarna option and enter your debit or credit card information.

  • A new way to pay that's an alternative to a credit card
  • 3 instalments gives you flexibility to shop without interest or hidden fees.
  • Not making your payment on time could affect your ability to use Klarna in the future.
  • Debt collection agencies are used as a last resort.Klarna's Pay in 3 instalments credit agreements are not regulated by the FCA. Use of these and any missed payments may affect your ability to obtain credit from Klarna and other lenders. 18+, UK residents only. Subject to status. T&Cs apply. www.klarna.com/uk/terms-and-conditions

Part 3: About Klarna  

  • Pay online or in the app. Review your latest purchases and make payments in the Klarna app or online.
  • Download the Klarna app: https://www.klarna.com/app
  • Log in online: https://app.klarna.com/login.
  • Chat with customer service: Safe and secure With Klarna, you are always covered through Klarna’s Buyer Protection policy. Modern safeguards protect your information to prevent unauthorized purchases.
  • Frequently asked questions: Visit our FAQ (https://www.klarna.com/uk/customer-service/) page to find out more about using Klarna.
  • At Klarna, we have a relentless focus on creating the best shopping experience in the world. We believe payments are so much more than just a way to send money. That’s why our smooth checkout options give you more time and control so you can focus on the things you love.
  • More than 100 million shoppers are using Klarna.
  • 200,000 retailers are working with us worldwide.
  • We’re one Europe’s largest banks and we’ve been powering online checkouts for over 15 years. Klarna's Pay in 3 instalments and Pay in 30 days credit agreements are not regulated by the FCA. Use of these and any missed payments may affect your ability to obtain credit from Klarna and other lenders. 18+, UK residents only. Subject to status. T&Cs apply. www.klarna.com/uk/terms-and-conditions
  • More Information