Delivery Information

Most of our orders are in stock and despatched straight away (Monday-Friday). Orders placed before 1pm will leave the same working day on a 24 hour service.

Our couriers deliver Monday - Friday, please note we do not deliver on Weekends or Bank holidays.

If your order is urgent we advise you call us first to check stock, in order to avoid disappointment. Our courier is Parcel Force who deliver most paint items. Small (non paint) orders are send via Royal Mail Business on a 24 hour service. Please note that although we offer a 24 hour delivery service, problems can occur that can extend this in some cases to 2-3 days, such as damages & shortages in HGV drivers. Emperor Paint will not be held accountable for loses caused by delayed deliveries.

We offer FREE delivery on all orders over £50 (UK mainland only).

Once your order has been dispatched you will receive an email confirming that your order is on it's way, and will arrive with you shortly.

Please note that although we will do all in our power to ensure your order arrives within the specified delivery time, we cannot guarantee this. We shall not be liable for any costs, damages or charges associated with the delivery of our products. 

Scottish Highlands

Unfortunately we do not offer delivery outside of the UK mainland, except for the Scottish Highlands. For this area we offer a £20 delivery service on all orders. 

Parcel Force Deliveries

If you leave your phone number when placing your order at checkout you will receive an interactive text message with your tracking information. You will also get the option to have your parcel delivered to a local post office, if this better suits your needs.